We Retail Your Brand
Let's face it- mastering the art of online retail is not an easy task. A lot of unexpected challenges can be thrown your way, and if you aren’t equipped with the knowledge to overcome them, your sales will suffer. Luckily, we’ve been through it all and know how to resolve those every day challenges quickly & efficiently, often times before you even notice there’s a problem. When we partner to retail your products, our creative team will take the time to ensure that your brand is flawlessly represented: everything from photography, graphic design & video creation to copy writing and advertising.
Logistic
We pack and ship all products in house in accordance with the Amazon guidelines so you have one less thing to worry about. With two state-of-the-art warehouses and 10 full time employees- we are able to fulfill orders on Amazon, eBay. Google and Walmart. By eliminating the “middle man” we cut costs, and can closely monitor the way every product leaves our warehouse.
Listing Management
Creating and uploading the content to Amazon is only a fraction of what we do to manage your brands. We like to call Amazon the “Wild West”- and what we mean when we say this is that it’s truly a platform where anything can happen at any time. We work directly with Amazon seller support to resolve any issues, from a title that has been changed by a rogue seller, to images showing a completely wrong product, our team will not stop working until the issue is resolved. In addition to case support, we coordinate with Amazon on customer interactions. We answer all customer questions and handle any returns or concerns from the customers right in-house. We monitor return rates daily, to ensure that things are being sent and delivered in a way that guarantees customer satisfaction.
Product Optimization
The white glove service, the works, the whole shebang. Whatever you want to call it- we are experts at optimizing listings. From photography to professional copywriting and videography, we want your products to look their best. Not only are customers more likely to purchase a product on a listing that provides multiple views, lifestyle shots, detailed descriptions and a video- but the integrity of your brand is also preserved when you are represented in the best way possible.